BCG report – How generative AI will transform HR
Description
Generative AI has done what no other technology trend has: accelerate HR’s engagement with artificial intelligence.
Adoption of AI tools has been slow to gain widespread momentum in the human resources space, but GenAI technologies—which can create content from disparate sources and quickly summarize multiple data sets—offer the HR discipline several powerfully compelling capabilities. Teams are already using chatbots and experimenting with AI in recruiting use cases, and as deployments bring efficiency and new insights to the people function, HR’s engagement with GenAI is set to escalate dramatically.